You can call at our immediate response Toll-free helpline Toll Free 0800-HALAL (42525) or International Dialers +9221 111-633-926 Ext:2
Our Call Center timings are from 9:00a.m. to 8:00 p.m. (Monday to Friday) and 9:00 a.m. to 1:30 p.m (Saturday).
You can get in touch with us via e-mail at firstname.lastname@example.org and you will be acknowledged within 24 hours with possible closure expected. You can also submit an inquiry form
You can send SMS INVEST to 6655 and our Investment Advisor will call you back on your mobile phone to assist you with your queries.
You can visit our branches located in different cities or any of the Meezan Bank branch across Pakistan and our investment advisors will facilitate you.
For Complaint/Feedback Click Here
In case of any issue with the mutual fund/pension fund, investors are advised to lodge a complaint with SECP: www.SECP.gov.pk/Complaintform1.asp , or alternatively, it can be emailed to: email@example.com
You may also send us your concerns by mail to our “Customer Services Department” -Head Office on the following address:
Ground Floor, Block B, Finance and Trade Centre (FTC)
Please ensure to mention your contact details for correspondence and Investment details, if any.
All the concerns will be acknowledged within 24 hours of receipt with expected closure time. If the concerns are not addressed within stipulated timelines nor any acknowledgment is made, you may escalate your concerns to the Head of Customer Services at ‘HOD.CS@almeezangroup.com’
You will be responded within 48 hours of the escalation. All the correspondences are effectively managed through Customer Relationship Management system for recording purpose.